Shipping Policy

At Martolia Furniture, we handle the transit of your handcrafted solid wood creations with the highest level of care. Due to the bespoke nature, weight, and dimensions of our furniture, shipping logistics are calculated on an individual order basis. Below are the details of our shipping policy:

1. Delivery & Shipping Locations

We assess shipping feasibility for all orders post-inquiry. Delivery availability is subject to verification of the shipping address and the operational reach of our premium logistics partners. Martolia Furniture reserves the right to determine if a destination is serviceable.

2. Processing & Crafting Timelines

Processing and preparation times vary depending on the specific piece's size, weight, timber seasoning requirements, and whether it is an in-stock item or a bespoke commission. Detailed estimated dispatch timelines will be provided by your design consultant during the consultation phase.

3. Shipping & Handling Charges

Shipping charges are determined on an individual basis. Fees are calculated depending on the weight, dimensions, packaging requirements, and distance to the delivery destination. All shipping quotes will be presented for your approval before order finalization.

4. Delivery Coordination & Tracking

Once your furniture is prepared for transit, our logistics team or partner carriers will coordinate the delivery date directly with you. Tracking references and updates will be provided so you can follow the journey of your bespoke creations to your doorstep.